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Privacy Policy

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This Privacy Policy forms an integral part of the Terms of Use and constitutes a legally binding agreement between you and MaxelTracker, Inc., located at (Address) (hereinafter referred to as "Company", "We", "Us", or "Our" ).  

The purpose of this Privacy Policy (“Policy”) is to inform users (“Users”, "Clients", "Your", or "You") about the policies and practices regarding the collection, use, and disclosure of information collected from users of MaxelTracker. 

By accessing the Website or using MaxelTracker, You explicitly and irrevocably consent to the processing of Your information, including the collection, use, and disclosure of such information, in accordance with this Privacy Policy.  

Please note that You are under no obligation to agree to this Privacy Policy. However, if You do not agree to this Policy, You may not use MaxelTracker.  

If You stop using MaxelTracker and/or uninstall it from Your device, this does not constitute a withdrawal of consent regarding the processing of data already collected prior to the uninstallation. While uninstallation will stop further data collection, it will not delete previously collected data from our systems or servers. To fully withdraw consent and request the deletion of data, you must contact us directly as described below.  

Please carefully read this Privacy Policy before registering or using the Website or MaxelTracker. Please do not register, or use the MaxelTracker website, if you disagree with any terms.

Updates to this Privacy Policy

The Company reserves the right to update, amend, or modify any terms of this Privacy Policy at any time, in its sole discretion, by posting changes on the Website or within the MaxelTracker. You will be notified of changes, including within the MaxelTracker itself.  

If You continue using MaxelTracker after such changes are posted or notified, it indicates Your explicit and irrevocable acceptance of the updated Privacy Policy.   If You disagree with any modification, You must immediately stop using the MaxelTracker and uninstall it from Your device.

Information We Collect

To register for and use MaxelTracker, as well as to visit the Website, We collect certain Personal Data. You will be required to provide Your first name, last name, email address, and information about whether you are self-employed or using MaxelTracker for team monitoring purposes.  

Personal Data: When you register or use MaxelTracker, we collect personal details such as:

- Full name    - Email address    - Job title   - Company information (if applicable) - Whether you use MaxelTracker as an individual or as part of a team.

Usage Data: While using MaxelTracker, we collect data about your activities, such as:

- Time tracked on tasks and projects  - Device activity (e.g., keystrokes, mouse clicks)  - Websites and applications you visit, and the duration of your usage   - Screenshots (if enabled by the workspace administrator)    - Local IP address, geolocation, operating system, and other device information.

Website Interaction: When you visit our website, we automatically collect:

- Your IP address  - Pages you visit, and time spent on the website - Browser type and operating system  - Referral source and interaction with marketing buttons

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience. Cookies help us track your preferences and improve website functionality. You can manage cookie settings through your browser.

Support Requests: We collect your contact information and details of the issue when you contact our support team for assistance.

The information we collect may change as we introduce new features or services. We will notify You of any such updates within the MaxelTracker.

Use of Your Personal Data

The primary purpose of MaxelTracker is to help employers monitor the performance of their employees and freelancers, while also enabling employees and freelancers to enhance their productivity. We use the information, including Personal Data, that you provide or that we collect to fulfill these objectives and ensure that you—whether an employer or an employee/freelancer—can fully benefit from the services MaxelTracker offers.

We use your Personal Data to provide a variety of features, which may include, but are not limited to: productivity tracking, screenshot capturing, activity level monitoring, app and website usage tracking, attendance tracking, task management, time-off management, team communication. Additionally, we may display notifications to inform you about the features and services you are using.

We also use your data to offer you a safe, efficient, and personalized experience with MaxelTracker. This includes improving and enhancing the platform’s functionality, optimizing the quality of our services, and ensuring compliance with applicable laws. We may also analyze broad demographic data that does not personally identify you, for statistical and research purposes.

In more specific terms, we may use your Personal Data for the following purposes:

(a) To contact you regarding your use of MaxelTracker, for administrative reasons or customer service inquiries.

(b) To fulfill your requests, respond to your inquiries, and send you notifications related to updates, changes, or other information you’ve requested regarding MaxelTracker.

(c) To provide technical support and assist with any issues or questions you have.

(d) To notify you of important updates or changes to our policies, services, or MaxelTracker’s features.

(e) To analyze your preferences, interests, and usage patterns, allowing us to offer you new features, services, special offers, and promotions that we believe may be of interest to you.

(f) To gather statistical data on how you use MaxelTracker, enabling us to analyze trends and improve the platform.

(g) To request feedback on your experience, helping us improve MaxelTracker and develop new products and services.

(h) To diagnose and resolve issues you may encounter while using MaxelTracker, ensuring smooth operation and continuous improvement of the platform.

(i) To expand the services offered through MaxelTracker, delivering tailored offers and information to enhance your user experience.

(j) To customize and target services, offers, and benefits based on your interests and usage data.

(k) To send notifications related to MaxelTracker’s features, ensuring you are aware of updates or changes that affect your usage.

(l) To personalize offers displayed through MaxelTracker, optimizing the relevance of content shown to you.

(m) To process payments related to your transactions, ensuring smooth financial interactions within MaxelTracker.

(n) To prevent fraud or illegal activity and ensure compliance with our Terms of Use.

In addition to the purposes outlined above, we may also use your information in a way that complies with applicable laws or regulations, including aggregating data that does not personally identify you.

Access to your Personal Data within our organization is strictly controlled. Only employees who require access to perform their job duties are granted access, and that access is carefully regulated to ensure privacy and security.

Sharing Your Information

Third-Party Service Providers:

We do not store your credit card information. Instead, it is securely provided to licensed payment service providers who process and manage payments on our behalf. This data is not stored on our servers. You can delete the credit card details linked to your account at any time, prompting the service provider to remove the information. If you wish to make future transactions, you will need to re-enter or select your payment details.

Change of Ownership

In the event the Company undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, We may transfer all or part of Your information, including Personal Data, to the successor organization in such transition.

Other Disclosures

This data will not contain any personally identifiable information and will be used to help improve our services, analyze trends, and target relevant advertising. This may include responding to subpoenas, court orders, or other legal processes, and cooperating with authorities to investigate fraud, illegal activities, or potential threats to the safety and security of our users or the public.

Access, Modification, Deletion, and Restriction of Your Information

As a User, you have the ability to access, review, update, correct, or delete certain Personal Data you have provided. However, to access, review, update, or delete the Personal Data that we have collected directly, or that you have provided to us outside the standard options available through MaxelTracker, you will need to contact us directly.

Please be aware that deleting specific information may impact your ability to access certain features or services within MaxelTracker.

You have the right to request confirmation of whether we are processing your Personal Data. If you would like to know more about the data we are processing, or if you wish to access your information, you can make such a request in accordance with applicable data protection laws. To request this access, please email us at support@maxeltracker.com with the subject line "Request for Access to Information" and include your full name, email address, and specific details of your request in the body of the email.

If you believe that any of the Personal Data we hold about you is inaccurate, incomplete, misleading, or otherwise not in line with reality, you have the right to request that we correct or update that information. To submit such a request, please email us at support@maxeltracker.com with the subject line "Request for Review of Information," including your full name, email address, and details of the information you would like to have reviewed or amended.

Right to be Forgotten:

You also have the right to request the deletion of your Personal Data without undue delay, as well as the right to restrict how we process your information. Any such deletion or restriction will be carried out in compliance with applicable data protection laws. To request the deletion of your data, please email us at support@maxeltracker.com with the subject line "Request for Deletion of Information" and provide your full name, email address, and details of your request.

Additionally, Users can request the deletion of their account, and workspace owners can request the deletion of a workspace. To make such requests, please contact us at support@maxeltracker.com. In your email, use the subject line "Request for Account Deletion" or "Request for Workspace Deletion" and include your full name, email address, and any additional relevant details.

We will make reasonable efforts to fulfill your request promptly, provided we are not legally obligated to retain certain data.

Data Retention

We do not use your login credentials, payment information, or any other sensitive personal data for our own interests. We are committed to safeguarding your privacy and will not access, share, or use your sensitive information beyond what is necessary to provide the services, comply with legal obligations, or fulfill contractual requirements.

Contact Information

If you have any questions about this Policy, or if you need support regarding the use of the Website, MaxelTracker, or the processing of your information, please don't hesitate to contact us at support@maxeltracker.com.